RMA (Return Material Authorization)
To ensure the fastest possible processing, please use our RMA form.
The procedure is as follows:
1) Submission of the RMA form incl. detailed error description and serial number.
2) Aaronn reviews the RMA request (is there a warranty? Are there any possible costs involved -> cost estimate)
3) A confirmation email incl. RMA number will be sent to you by Aaronn Electronic GmbH.
4) Return of the devices with RMA number to:
Aaronn Electronic GmbH
– RMA –
Please note that the devices must be packed in a transport-safe manner in accordance with the ESD guidelines.
5) Inspection at Aaronn / manufacturer
6) Return of the device