To ensure the fastest possible processing, please use our RMA form.

The procedure is as follows:

1) Submission of the RMA form incl. detailed error description and serial number.

2) Aaronn reviews the RMA request (is there a warranty? Are there any possible costs involved -> cost estimate)

3) A confirmation email incl. RMA number will be sent to you by Aaronn Electronic GmbH.

4) Return of the devices with RMA number to:

Aaronn Electronic GmbH
– RMA – 
Lilienthalstrasse 1
82178 Puchheim

Please note that the devices must be packed in a transport-safe manner in accordance with the ESD guidelines.

5) Inspection at Aaronn / manufacturer

6) Return of the device